Support is carried out strictly according to point 10 “Terms of resource use”. We remind you that the official language is Russian. Therefore we use “google translator” for communication. We apologize for incorrect words or not properly formulated sentences.
Support service works from 10 a.m. to 17 p.m. MSK daily. The average response time is 48 h.
Don’t forget to check spam folder. If you didn’t get help during this time, please send a mail to with subject line “To Support service Ext-Joom.com”.